Best practices

Keep an eye out for expert advice on lead generation techniques, customer service, agent relations, networking, and more.


Rapport - The Only Differentiating Factor

What does "Rapport" mean to you? Here's a great read on how you can make everlasting connections by building a strong rapport with your clients.


Keeping in touch with past clients

Jessica Peterson of the Customer WOW Project discusses the value of staying in touch with former clients. Build a lasting relationship, rather than drifting away!


9 Tips For Growing Your Contact List With Handwritten Notes

Want to make make high-impact connections with 780 people in a year by investing only 10 minutes a day? It's possible with handwritten notes and greeting cards.


Writing a home sale contingency clause

The home sale contingency can be complicated to both structure and present to your buyer or seller. Here's a basic overview of home sale contingency clauses.


Five tips for getting credit where credit is due

You've probably heard this one at the closing table: "Wow, is that your commission? I want your job!" Make sure you get the credit you deserve by taking advantage of these five easy-to-implement tips.


Be Part of the 3% Club

It’s been said that only 3% of American’s actually take the time each year to write down their goals. Sure, some people “think” about them, share a “New Year’s Resolution” or two on January 1st, or “conside...


Real Estate Assistant Best Practices

Do you have a real estate assistant or are you thinking of getting one? In this article guest contributor Chalice Springfield provides us with an awesome list of potential tasks for assistants.


5 Things Real Estate Brokers MUST Do Before Going on Vacation

Do yourself, your family, your boss, and your clients a favor and plan smart before you next vacation. These five smart steps will have you coming back from vacation to happy clients with a smile of your own!


15 Bad-Ass Closing Gift Ideas

Looking for a closing gift to impress your clients and result in future referrals? Look no further! Here are 15 bad-ass closing gift ideas that are sure to leave a lasting impression.


Finding a Mentor

Looking to form a relationship with a mentor but not sure where to start? Here are some guidelines to help get your foot in the door.


5 Buyer Commandments

Buyer clients are an incredible resource for referrals and repeat business. Here's how to make sure you provide a WOW factor to your service and provide an exceptional buyers experience.


Keep Calm and Work On

With out a doubt, at least once in your real estate career a client will get frustrated with you, even if it wasn't your fault. Defuse the situation and come out on top by using these tips and strategies.