Best practices

Keep an eye out for expert advice on lead generation techniques, customer service, agent relations, networking, and more.


What does "Rapport" mean to you? Here's a great read on how you can create everlasting connections by building a strong rapport with your clients.



Jessica Peterson of the Customer WOW Project discusses the value of staying in touch with former clients. Build a lasting relationship, rather than drifting away!



Want to make make high-impact connections with 780 people in a year by investing only 10 minutes a day? It's possible with handwritten notes and greeting cards.



The home sale contingency can be complicated to both structure and present to your buyer or seller. Here's a basic overview of home sale contingency clauses.



You've probably heard this one at the closing table: "Wow, is that your commission? I want your job!" Make sure you get the credit you deserve by taking advantage of these five easy-to-implement tips.



It’s been said that only 3% of American’s actually take the time each year to write down their goals. Sure, some people “think” about them, share a “New Year’s Resolution” or two on January 1st, or “conside...



Do you have a real estate assistant or are you thinking of getting one? In this article guest contributor Chalice Springfield provides us with an awesome list of potential tasks for assistants.



Do yourself, your family, your boss, and your clients a favor and plan smart before you next vacation. These five smart steps will have you coming back from vacation to happy clients with a smile of your own!



Looking for a closing gift to impress your clients and result in future referrals? Look no further! Here are 15 super cool closing gift ideas that are sure to leave a lasting impression.



Looking to form a relationship with a mentor but not sure where to start? Here are some guidelines to help get your foot in the door.



Buyer clients are an incredible resource for referrals and repeat business. Here's how to make sure you provide a WOW factor to your service and provide an exceptional buyers experience.



With out a doubt, at least once in your real estate career a client will get frustrated with you, even if it wasn't your fault. Defuse the situation and come out on top by using these tips and strategies.