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Top 10 things NOT to say when showing homes to today's savvy buyer.


Kenny Rogers wasn't thinking of real estate agents when he sang "You've got to know when to hold 'em, know when to fold 'em"...but it does remind me of the importance of knowing what to say and what NOT to say when showing homes to today's savvy buyer. Please find our top 10 quotes to stay away from, along with the shrewd buyer's translation following in italics.

10."Sorry I'm late, I just..."

I don't want to hear it, this is a HUGE deal for me and my family.

9."Here's the garage."

Yes, I see.

8."What do you think of this place?"

I'll let you know if and when I want you to know.

7."I know it's not in your price range, but..."

But...why aren't you listening to me?

6."This house is going to go fast."

I don't like being pressured.

5."I'm thinking I can get them down."

Great. I'll hold you to that.

4."I love this place and would buy it myself."

Why are we here right now?

3."This will have great resale value."

Let's just see if I can get the right deal first.

2."That crack is normal settling."

You are going to love my lawyer.

1."You should always have that view."

And where will you be if I don't? Did I mention my lawyer is awesome.


Tommy Lorden is the founder of The Showing Connection. Based in Boulder, The Showing Connection is a network of real estate brokers providing flat fee back-up for showings. Learn more at www.theshowingconnection.com